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LAYAWAY AND RETURN POLICY

Local Store LAYAWAYS: 

Sew And Quilt Stores in Killeen, Temple, and Waco, may assist customers in purchasing products through the local store by use a Layaway Program.   The purchase will be processed through the  point of sale and the product scheduled for deliver once full payment is made on the merchandise.  The Layaway requires a 25% deposit and no more than three monthly payments.  Taxes will be added to the transaction at the final payment, completion of the sale, and delivery of the product.   If the item is not paid in full within 30 days of the final due date, and approved alternative arrangements are not made; all monies will be forfeited.  Every effort will be made to contact the customer in case of any overdue payment. 

Local Store SPECIAL ORDERS: 

All special orders must be paid for in advance.    Once product is delivered.  Customer is notified immediately.  No special order merchandise is returnable.

Local Store RETURNS:

No cut fabric returns are accepted.  No special order merchandise is returnable.    All returns must be in a re-salable condition.   All returns must be accompanied by a sales receipt dated not more than 10 business days prior to the date of return.   All returns over $50.00 (Sewing Machines, Furniture, Large Ticket Items) shall be subject to a restocking fee of 25%.)   Upon approval of Manager, Returns may be exchanged for store credit certificate to be redeemed within sixty days.

Online Sales & Returns: 

Online sales will be processed through third party financial processing agencies.  Fabric must be purchased in 5 yard cut minimums, except when sold as part of a kit or fat quarter or similar precut item.  All products to be returned must be in their original packaging, in resalable condition, with original sales receipt.  Products may be returned within thirty days for full refund minus shipping and handling.   Digital products may be returned based on the stated promotional guarantees. 

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