Frequently Asked Questions
How long have you been
Our team has over fifty years of professional
sewing experience with over 10,000 hours of technical
How long have you been in
The Sewing Studio was started by Donna and David
Trumble in 1992. It joined Temple Sewing and Supply, Inc.
in 1999, and is launching Sewing Answers.Com in
What products and services do you
We offer a wide assortment of Digital Products
including Ebooks and DVD.
We offer thousands of additional products
through our online virtual store including sewing
machines, sergers, embroidery machines, cabinets, tables,
fabrics, rulers, cutters, scissors, mats, needles,
bobbins, stabilizers, and a wide selection of sewing and
We also have a few selected products which we do
not carry ourselves, but that we recommend through other
resources from time to time.
In our brick and mortar stores, we offer the
full line of Babylock, Bernina, Jamone, and Elna sewing
machines, however, due to specific dealership contract
limitations we can not offer many of these products for
sale over the internet or trans-ship them.
What options do I have for
The most secure and the current best way to
purchase over the internet is through Paypal.com and its
If you wish to order, but do not wish to use
internet processing, you may send a check for the
purchase directly to our accounting office at
Sewing Answers. Com
Attn. David Trumble
502 San Gabriel Blvd.
Georgetown, Tx. 78628
What warrantees or guarantees do you
All of our E-Products come with atleast a 90 day
100% Money Back Guarantee.
Manufacturers of certain other products we sell
may offer additional warranties, which are the sole
responsibility of the manufacturer, and support services
for these warranties may be obtained by following the
manufacturers warranty instructions.
What is your return policy?
Eproducts sold directly by Sewing Answers.com
come with a 90 day or better 100% money back warranty.
EProducts are password controlled, therefore, if a
customer desires to return on of our E-Products according
to the above stated guarantee; we will cancel the access
code to the product and the customer need not worry about
any further obligations.
Most store products, notions, and other similar
products may be returned within 30 day for a restocking
fee of 25% (That is a refund of 75% of the purchase price
Certain products may carry additional warranties
(not the responsibility of Sewing Answers. Com.) offered
by the manufacturer. All such warranties must be followed
according to the instructions contained in the associated
owner manuals and warranty offerings.
Certain items labeled as special order items,
may not be returned, because they are special